Vodafone Hungary will be exchanging devices covering a large number of devices in several stages this year from September to next February, covering the entire subscriber base. In the hardware exchange program, the company will replace a number of indoor units (as the company calls it, the media box) inherited from UPC with Vodafone TV that was introduced at the beginning of last year – inform his customers company these days.
Vodafone mainly provides TV services on the digital cable TV network inherited from UPC Hungary, however, hardware replacement has become necessary due to the expiration of licenses and the expiration of the product life cycle. Accordingly, the Service Provider will not make certain interactive features and content (such as Video Club, Movie Library, Software Viewer) available on legacy media boxes over time.
According to the company, interactive content on the Pace 7111, Cisco 8684, Cisco 8485 and Philips DCR8111 media boxes will be phased out for the first time, in several stages from September 28 to October 14, 2021. The same is expected for Horizon media boxes in February 2022. .
Vodafone is providing customers with the Vodafone TV media box that was launched at the beginning of last year free of charge in place of the old devices, and the service provider informs the parties of the tasks related to the replacement over the phone. Those who cannot be reached by phone will be automatically sent to the unit. For those who do not have an Internet connection in addition to the TV service, the service provider also provides a modem – without it, the new Vodafone TV interactive features and some basic functions (eg Electronic Program Guide) will not be available.
Also as part of the license expiration and technology consolidation process, Vodafone will discontinue its Horizon Go live TV service by September 30, replacing the Vodafone TV app, which promises to work in harmony with the new indoor units on both iOS and Android. To use the new app, My Vodafone Home registration is required.
According to the latest report in May by the National Media and Communications Authority, Vodafone Hungary has about 650,000 cable TV customers – exactly how many are affected by the exchange, the service provider did not mention, but the replacement of media boxes in the next six months conservatively estimated hundreds of thousands, and could be That being so, assuming many households have more indoor units used by subscribers, or in some places where the exchange has taken place before.
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