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IBM leader: AI will come first in office work

IBM leader: AI will come first in office work

Krishna told CNBC’s “Squawk Box Asia” that generative AI and large-scale language models can make all business processes more productive.

This means that the same work can be done with fewer people. This is the essence of productivity. In fact, I think the first roles that will be impacted, as I call them, will be, back office, white collar work.

Krishna said.

He added that demographic trends indicate a decline in the working-age population.

Therefore, productivity must be increased, otherwise the quality of life will also decrease. And I think artificial intelligence is the only answer we have.

Due to the boom in demand for AI-based chatbots such as OpenAI’s ChatGPT, many companies are trying to develop their own language model. IBM began developing its own platform long before ChatGPT came along, and the company actually developed a supercomputer called Watson between 2004 and 2011. Part of the strategy was to move away from PCs, especially after the company sold its PC division to Lenovo in 2005.

In May, IBM announced WatsonX, a tool for developing artificial intelligence. It all comes 15 months after it sold Watson Health, its data and analytics unit, after failing to turn a profit for years. That same month, Bloomberg reported that IBM was pausing hiring for positions it believed could be replaced by artificial intelligence. That’s about it It represents 7,800 jobs, such as human resources, that can be filled with artificial intelligence and automation Then Krishna announced. In January, CNBC confirmed that IBM approx It plans to cut 3,900 jobs.

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This is not an offset at all, but an addition. The more employment we have, especially if it is not human-based at all, the more GDP we can create. We should all feel better

Krishna is mentioned in this regard.

IBM and its affiliates It employs 288,300 employees in more than 175 countries – says the company in its annual report for the year 2022.

Cover image credit: Source: Getty Images/Colin Anderson/Blend Images via Shutterstock

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