An important OTP change will come next year

An important OTP change will come next year

Next spring will bring an important change for retail customers using OTP Bank Mobile Banking: Effective March 1, 2022, the credit institution will phase out the SmartBank app for individuals, replacing it with the new OTP Bank Mobile app, the institute said in a statement. . The new mobile application, along with the new Internetbank, has been available to the entire retail customer base since August last year.

Nearly 400,000 people had already registered for the new service by October of this year. The number of regular mobile banking users has doubled in the last year and a half, and now the number of downloaders exceeds 1.5 million. It is expected that next spring, all the features currently available in SmartBank will be available for retail sale.

After delisting, bank customers will only use the new mobile application.

After SmartBank Retail is phased out, retail bank customers will still be able to access the app, but only the new Internetbank and Mobilbank specific registration will be available to them within the app, ensuring easy access to all users. The new mobile app.

Customers who already want to register for the new digital services can start their registration from the ‘old’ apps – SmartBank or online OTPdirekt – or from the OTP Bank website or by downloading the new mobile banking app at App Storefrom o From Google Play Store.

Once downloaded, customers can create a new digital user account with a few simple steps of signing a digital services agreement. You can then try out the new online banking and mobile banking features.

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